RETURNS / REFUNDS:
- Items must be purchased on our website to be eligible for a refund.
- Items wished to be replaced or refunded, must show proof of damage or defect to be eligible.
- If you would like to return a product you must contact us within 3 business days of receiving your product and item must be untouched/unopened. The product must sent back to us prior to processing a refund. Once the item has been received we will process a refund (excluding the shipping cost) within 24 hours. Please allow 3-5 business days for this to reflect in your account. Orders that have used a promo/coupon code are final sale. ALL limited-edition and sale products are not eligible for return or exchange.
- If there was an error with your order, or you have received defective merchandise, please email firstname.lastname@example.org within 2 days of receiving your order. Please include your order number, photo of item(s), and full name in your email.
- Customers are responsible for shipping expenses unless otherwise noted.
SHIPPING & HANDLING:
- All orders are shipped via USPS.
- We ask that you allow 2-3 business days during non-peak seasons and 3-5 business days during high-peak seasons/new launches for your order to be processed.
- Tracking information will be sent to the email address used to place the order. Please allow up to 24 hours for USPS to update their system.
- US orders should arrive within 7-10 business days once it has left our warehouse (Please note weekends and holidays can delay delivery time).
- Please allow 3-4 weeks for your order to be delivered.
- Please note that all international orders may require customs fees and can take up to 3-4 weeks to reach its destination. International orders must be processed through a customs facility and may be held at the facility to be claimed. Wldlyfe is not responsible for any customs fees.
We highly recommend finding your nearest facility to be able and check on the status of you order once 3-4 weeks have passed. If a package is not claimed, it will be sent back to our warehouse and a refund will be issued. Please also note that shipping charges will not be refunded for international orders.
All international orders are prone to have minimal tracking once the package leaves the US. Please contact your local customs office within 3-4 weeks of your order being placed to obtain more international tracking information.
This privacy notice discloses the privacy practices for wldlyfe.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.